Refunds Policy:
Gift Shop Merchandise
Your satisfaction is very important to us.
If you are not happy with any item you have received from the Latin American Institute, please return it to us in original condition within 15 days of the package receive date for an exchange or full refund. Please make sure to include a copy of the invoice.
Unfortunately, shipping charges are not refundable unless it was our mistake. We highly recommend that any merchandise sent back to us be insured. Upon receiving and inspecting the merchandise, we will be happy to credit you by the original method of payment.
Earrings are non-returnable.
Foreign Language Classes
Prior to the first class you may cancel your registration with no charge. You will also be allow to miss a maximum of three classes without penalties. Canceling your registration within this time-frame period of no penalties, may result in a partial refund (book, class and administration charges apply)
There are no refunds after the third missing class. You will have a maximum of six classes available to you as a courtesy of the Institute during the following six months period of time.
Please contact us if you have any other questions regarding our refund/exchange policy.
Return/Exchange address:
Latin American Institute
141 Elmwood Avenue
Buffalo, NY 14201
